If you know the insurer of the UK vehicle

If you know the name of the insurance company of the UK registered vehicle, you will need to find the claims representative for the insurer in your country of residence. The claims representative will help you with your claim so you don’t need to contact the UK insurer.

To find the claims representative for any EEA country, please visit the Motor Insurance Database Information System (MIDIS).

If the insurer hasn’t nominated a claims representative in your country, you will need to submit your claim directly to the UK insurer. MIB can provide you with their correct details. Please contact: ukinfocentre@mib.org.uk.

If you don't know the insurer of the UK vehicle

If you don’t know the name of the UK insurance company but you have the vehicle registration details, we may be able to find this information for you. Please contact our UK Information Centre on ukinfocentre@mib.org.uk with:

  • The registration number of the UK vehicle
  • The date and country in which the accident happened
  • Your contact details.