Your roundup of some of the things we're working on, including an update from Leonie Clues, Navigate, the IFB, and the results from Operation Drive Insured.
February 2024
Leonie joined MIB in October from BGL Insurance, bringing a wealth of experience helping businesses find and deliver what matters most to their customers. Here's Leonie with more about her background and plans in the new role.
Natasha and her family were already struggling financially when an uninsured moped slammed into her car and drove off, leaving her with a bill she couldn't afford. Luckily, MIB was there when she needed it most. This is why we exist.
We're counting down to the launch of Navigate this spring. Our new cloud platform, with its unified user portal, will host the MID from 29 April and MIAFTR from later in Q2.
In case you missed it, we're excited to share the results from ODI 2023.
The IFB released its 2024 business plan to members and the wider industry last month. The plan provides an update on IFB's three-year strategy, 'Forward Together', progress made in 2023 and plans for the year ahead.
At the end of last year, the IFB launched a public awareness campaign, supported by Aviva, to help protect vulnerable people from paid-ad spoofing scams.
Official Injury Claim's quarterly service data is now available. Martin Saunders, Head of Service, has also shared further insight into the service's claims lifecycle and dormancy, including what the data tells us about the differences between represented and unrepresented claims.
We are running regular drop-in sessions with our industry colleagues at our brand-new London office. So if you're in town, do get in touch with the Navigate Engagement team to arrange a time. We're a short walk from Leadenhall Market and Lloyd's of London.
ABI Annual Conference
27 February 2024
Come and find us at the ABI Conference on 27 February (stand three). We'll be there all day talking to our industry colleagues about all things Navigate.
Insurance Innovators: Fraud and Claims
27 February 2024
Jon Radford, Head of Intelligence, Investigations & Data Services at the IFB will be delivering a keynote: 'Towards more meaningful metrics – demonstrating the returns of counter fraud.' The IFB team will also be there to meet you.
To learn more, please contact us at: CustomerEnquiries@mib.org.ukby email or find us on social media.