Welcome back to Engage

Discover how we're tackling uninsured driving like never before, the latest from Navigate, the new home of MIB's data services, and learn more about the IFB's awareness campaigns to help prevent fraud.

October 2023

We supported our members after the major fire at Luton Airport

We're pleased that we could support our members following the fire at Luton Airport.

Our team worked closely with London Luton Airport and APCOA - the management company that runs the affected car park – to identify the vehicles affected by the fire and establish their insurance status.

We used data from the MID (Motor Insurance Database) to establish who each of the vehicles affected by the fire was insured by and issued data to each insurer. This allowed insurers to plan an appropriate and efficient response to support their customers.

We're scaling up our work to get uninsured drivers off our roads for good

MIB's long-term vision is to end uninsured driving and we're investing now to achieve that vision sooner.

Discover how our ambitious new programme of work will help our enforcement partners, our members and the public.

A reminder of the devastating impact of uninsured driving

These incredibly brave voices tell the story of how MIB steps in to help when the worst happens. They're the inspiration behind our new programme to tackle uninsured driving.

Navigate – the new home for MID and MIAFTR will launch in 2024

Discover how we're supporting customers and stakeholders to get ready for the new platform.

MIB claims performance continues to improve

With customer satisfaction at 80%, and a reduction in the number of open claims by 25%, our recent, and biggest-ever, package of measures to improve our claims service is paying off.

IFB's campaign to help prevent opportunistic fraud yields impressive results

This year the IFB has scaled up its campaigning with Fraud Cons - a powerful digital public awareness campaign to show why committing insurance fraud is never worth the risk.

The IFB's latest Strategic Threat Assessment (STA) delivers a powerful weapon in the fight against fraud

The IFB's Strategic Threat Assessment (STA) is a powerful weapon in the industry's fight against insurance fraud. It's designed to deliver the most up-to-date insight into fraud trends and expertly leverage the IFB's unique position in the industry.

In the media

Ghost broking

IFB's John Davies spoke to the BBC's Rip Off Britain to talk about ghost broking and share valuable advice on how to avoid this pernicious scam. Watch from 34 minutes.

West Midlands

From an overloaded truck to a dodgy Uber, see the challenges met by Paul Farley and Simon French from our Enforcement Team, at a multi-agency operation in Birmingham.

Upcoming events

IFB Member Briefing
13 November 2023, 1 - 4pm
DWF (Walkie-Talkie building), 20 Fenchurch Street, London, EC3M 3AG
This event is for IFB members only.

To learn more, please contact us at: CustomerEnquiries@mib.org.ukby email or find us on social media.