The MIB Board will meet in late November to consider options for a timeline that is achievable for all MIAFTR stakeholders. Those options have been prepared in close collaboration with MIB Board member

We’re now working closely with 23 organisations representing all sections of our MIAFTR customer base. These organisations have generously agreed to work with us as ‘early adopters’ throughout the Phase 2 delivery plan. They’ll also play a crucial check and balance role in ensuring those planned programme delivery milestones are achievable for the wider MAIFTR stakeholder base. Many thanks to the organisations who are helping us with this important work.

A customer-centric approach to replatforming MIAFTR in 2025. 

We’re investing in our Navigate Engagement team to ensure all 282 MIAFTR organisations are individually supported ahead of MIAFTR replatforming. Four dedicated Navigate Engagement Leads, led by a Senior Customer Engagement Manager, are adopting a portfolio approach. Each MIAFTR organisation will be assigned a dedicated lead to personally support that organisation every step of the way.  

The team is currently gathering contact details from all MIAFTR organisations via an initial survey. The survey was issued on Monday 21 October so a friendly reminder to MIAFTR customers to complete the survey by 1 November please!

Improving data quality for all Navigate users

Thank you to members of our Industry Data Working Group for their continued work in helping to improve the quality of information available for all Navigate users. 

We have now reached a significant milestone in our work to develop and roll out new governance for improving data quality across the MIB’s data services. 

With the working group having already established the most important data elements and the associated reporting rules, we have now generated the first custom data quality reports for each working group member. 

There are around 40 million live policies in Navigate and we have run 1.5 billion data quality checks against them. 

Working group members will now review the reports within their own businesses. They will consider the scale of exceptions and level of effort needed to drive improvement for their own organisation and across the industry. 

The Working Group will meet again in November and consider next steps for publishing reports more widely.