1. Will the replatforming of MID and MIAFTR impact the existing levy?

    The programme to replatform MID and MIAFTR is not expected to impact MIB’s current levy processes.

  2. When are you replatforming MIAFTR into Navigate?

    Replatforming MIAFTR into Navigate is phase 2 of our Navigate porgramme and we're working to deliver this in 2025.

  3. Who will need Navigate log ins?

    Navigate will require new log in credentials for all users including policyholders. Additional support will be provided during the registration process.

  4. What type of sign-on access will be available for the Navigate portal?

    There will be one, single sign-on per user for their Navigate account. If a user currently accesses either MIAFTR or MID through multiple sign ons, these will be merged into one with access to relevant roles, responsibilites and services.

  5. What other MIB data services are likely to move onto Navigate in the future ?

    Navigate is capable of incorporating new products into it, as required by the industry. We are looking at future options for CUE under our Navigate programme. Read more here.

  6. Will you still be using MID and MIAFTR names?

    These names will be referenced in Navigate at launch to offer familiarity for existing users, but over time they will be retired.
    MID will become Motor Insurance Policy Data.
    MIAFTR will become Vehicle Salvage & Theft Data.

  7. How was the name Navigate chosen?

    We engaged branding experts to help us choose a name for the platform. They ran workshops with a range of stakeholders to understand the purpose of the platform and its key value drivers – for example the need to be a place to find information, looking to the future etc.  They proposed a number of names which were then reviewed and checked against existing trademarks.  At the end of that process, Navigate was chosen.

  8. What's happening to the askMID services?

    The Own Vehicle Look up service (OVL) was replaced with a new Check Your Vehicle service when MID was integrated into Navigate. The service continues to be free and simple to use.

    The other askMID services will remain as they are until later in the programme.

  9. Is the portal called Navigate or the platform of data?

    It's the name of the platform that will hold the data and also the name of the portal through which users will access that industry data. 

  10. The Navigate platform will be hosted in Microsoft Azure, therefore is it capable of Single Sign On using Microsoft Azure AD or Azure tenant?

    Although Navigate is hosted in Azure we'll be using a specific sign on service to provide access to the Navigate portal, therefore SSO with Azure AD will not be avaliable.

  11. What support do you provide to help former MID users familiarise themselves with Navigate?

    Former MID users: Please see our Training page that has the support materials needed to use Navigate.

    MIAFTR users: We'll create training collateral to familiarise you with the new platform and portal nearer to MIAFTR's integration into Navigate.

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