Your Engagement Team - with you every step of the way.

Our Navigate Engagement team is here to support customers with Phase 2 of our Navigate programme - replatforming MIAFTR in 2025.

Navigate is now live for all former MID users. We're now operating in a Business as Usual (BAU) status. 

If you need to contact the Navigate BAU team you can raise a ticket in the Navigate portal using the Help button.

If you have a question about the MIAFTR replatforming, please email our engagement team at engagement@mib.org.uk.

Useful webinars to support you

We know how useful it is for customers to hear our progress and ask the team questions. 

Our next webinar is ...

21 January 2025 1pm

Navigate Phase 2 - Key Changes for Customers

Register for the webinar here 

Catch up on the last webinar

We hosted our first webinar of Phase 2 - An Introduction to Navigate Phase 2 - for all MIAFTR customers on Thursday, December 5. 

You can watch the session here.

Just want to look at the slides . . .?  You can see the deck from Webinar 1 here.

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