Your Engagement Team - Supporting you

Our Navigate Engagement team is here to support customers with the next phase of our Navigate programme - replatforming MIAFTR in 2025.

Navigate is now live for all former MID users. We're now operating in a Business as Usual (BAU) status. 

If you need to contact the Navigate BAU team you can raise a ticket in the Navigate portal using the Help button.

The Navigate programme team is working hard to finalise plans for MIAFTR's integration into Navigate.

If you have a question about the MIAFTR replatforming, please email our engagement team at engagement@mib.org.uk.

We're working hard to prepare the MIAFTR delivery plan and we'll share timelines as soon as we can here.

Read all about it...your monthly newsletter

We publish a Navigate newsletter each month. 

Read our latest edition here.

The newsletter contains all the very latest news and information you need on our Navigate programme 

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