Your Engagement Team - with you every step of the way.
Our Navigate Engagement team is here to support customers with Phase 2 of our Navigate programme - replatforming MIAFTR in 2025.
Navigate is now live for all former MID users. We're now operating in a Business as Usual (BAU) status.
If you need to contact the Navigate BAU team you can raise a ticket in the Navigate portal using the Help button.
If you have a question about the MIAFTR replatforming, please email our engagement team at engagement@mib.org.uk.
Meet your team
Our popular customer webinars
Our last webinar was Tuesday, 8 April 2025
Need to catch up on our previous webinars?
21 January 2025 : Navigate Phase 2 - Key Changes for Customers
Watch the session here
5 December 2024 : An Introduction to Navigate Phase 2
Watch the session here.
Watch our demo of the Navigate portal
You can watch our 10 minute, Introduction to Navigate portal for MIAFTR Users video here.
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