Your Engagement Team - with you every step of the way.
Our Navigate Engagement team is here to support customers with Phase 2 of our Navigate programme - replatforming MIAFTR in 2025.
Navigate is now live for all former MID users. We're now operating in a Business as Usual (BAU) status.
If you need to contact the Navigate BAU team you can raise a ticket in the Navigate portal using the Help button.
If you have a question about the MIAFTR replatforming, please email our engagement team at engagement@mib.org.uk.
Meet your team
Our next webinar
Tuesday, 8 April 14:00-15:00.
Register here
We know how useful it is for customers to hear our progress directly from members of our programme team and ask questions.
Need to catch up on our previous webinars?
21 January 2025 : Navigate Phase 2 - Key Changes for Customers
Browse the presentation deck here or watch the recording of the webinar here
We also shared a short demo of the Navigate portal.
You can watch that 10 minute, Introduction to Navigate portal for MIAFTR Users video here.
Want to share the demo video with your colleagues?
Copy and paste the URL below into your browser
https://vimeo.com/1047833651/5ea50d45dc
5 December 2024 : An Introduction to Navigate Phase 2
You can watch the session here.
Just want to look at the slides...? You can see the deck from Webinar 1 here.
Your monthly Bulletin update contains everything you need to know
We publish a Bulletin each month to give you the very latest information from our programme.
Read our latest edition here.
Sign up to receive it here.
Share your feedback
...