Your Engagement Team - with you every step of the way.

Our Navigate Engagement team is here to support customers with Phase 2 of our Navigate programme - replatforming MIAFTR in 2025.

Navigate is now live for all former MID users. We're now operating in a Business as Usual (BAU) status.

If you need to contact the Navigate BAU team you can raise a ticket in the Navigate portal using the Help button.

If you have a question about the MIAFTR replatforming, please email our engagement team at engagement@mib.org.uk.

 

Meet your team

Our popular customer webinars

Our last webinar was Tuesday, 8 April 2025

Watch the session here

 

Need to catch up on our previous webinars?

21 January 2025 : Navigate Phase 2 - Key Changes for Customers
Watch the session here


5 December 2024 : An Introduction to Navigate Phase 2
Watch the session here.

 

Watch our demo of the Navigate portal

You can watch our 10 minute, Introduction to Navigate portal for MIAFTR Users video here.

Want to share the demo video with your colleagues? 

Copy and paste the URL below into your browser

https://vimeo.com/1047833651/5ea50d45dc

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