Angus Eaton

Angus Eaton - Chief Executive

Angus started as Chief Executive of MIB on 1 July 2024. He was formerly Group Chief Risk Officer at Hastings Group. He has a wealth of experience in a career spanning three decades, including 13 years in various leadership roles at Aviva. He has held executive positions in a wide range of business functions including commercial, legal, strategy and transformation and risk and compliance.

Harkamal Phagura

Harkamal Phagura - Chief Finance Officer

Harkamal, known as Harky, joined MIB in March 2024. 

He brings a wealth of experience of both PLCs and private equity environments centred around Financial Services and Insurance and is a fellow of the Chartered Institute of Management Accountants.

Harky has worked previously for RAC, Aviva, Cap Gemini, Restore and more recently Maxxia UK and brings a strong background of both strategic planning and financial acumen to MIB’s Executive team.

Outside of work Harky has three children and enjoys cycling and running and is a black belt in Tae Kwon Do.

Faran Johnson

Faran Johnson - Chief People Officer

Faran is one of the UK’s leading change and transformation experts and joined MIB as its Chief People Officer in November 2021.

Faran brings over 30 years’ experience in the public and private sector. She previously worked on the UK’s response to Covid-19 as Chief People Officer at the UK Health Security Agency (incorporating NHS Test & Trace). She has also held positions at Channel 4 and Her Majesty’s Courts and Tribunals Service.

Faran is passionate about not-for-profits and developing organisations’ values and culture. She firmly believes in leading with integrity, authenticity and respect for people and their development.

Nick Robbins

Nick Robbins - Chief Technical Officer

As Chief Technical Officer at the MIB, in addition to being part of the MIB Executive Committee, Nick is responsible for technical issues throughout the MIB claims area and is Chairman of the MIB Technical Committee. Nick retains responsibility for MIB’s relationships with the Government, Civil Service departments and European Commission, among others. He works closely with public affairs teams across the insurance industry to understand what policy changes are on the horizon and to influence areas of common interest by speaking with one voice.

Nick’s experience covers both private and public sectors. He worked for Allianz as Branch Claims Controller in Maidstone, followed by 19 years in the Civil Service, mainly in the Foreign Office and latterly the Department for Transport. He worked overseas for the Foreign Office in India, Austria and Saudi Arabia. Nick is ACII qualified, a Chartered Insurer and an Accredited Public Relations Practitioner.

Chris Makomereh

Chris Makomereh - Chief Risk Officer

Chris joined MIB on 28 November 2022 as Chief Risk Officer. He is responsible for Risk, Compliance and Data Protection across MIB and client companies. Chris has extensive risk management experience across a range of (re)insurance companies globally. He has held senior risk positions at Vitality UK and Pacific Life Re. He is a Chartered Enterprise Risk Actuary, a Fellow of the Institute and Faculty of Actuaries and holds an MBA from Imperial College Business School.

James Dalton

James Dalton - Chief Services Officer

James joined the MIB as Chief Services Officer in December 2022. James is responsible for the organisation’s strategy, strategic planning and customer relationship management; has responsibility for the database services the MIB provides including the Claims and Underwriting Exchange (CUE), the Motor Insurance Anti-Fraud and Theft Register (MIAFTR), Navigate and MyLicence; and manages the MIB’s client company relationships with the Employers’ Liability Tracing Office (ELTO), Insurance Fraud Bureau (IFB), Official Injury Claims Limited (OICL) and Claims Portal Limited (CPL). James is also responsible for the MIB’s Customer Operations including Continuous Insurance Enforcement, the Police Helpline and the MIB’s Information Centre.

James was previously Director of General Insurance Policy at the Association of British Insurers (ABI) where he represented the views of the UK’s insurance sector to Ministers, regulators, parliamentarians, and other senior stakeholders across the UK and internationally. Prior to joining the ABI, James worked at New Zealand’s (then) Ministry of Economic Development, having studied Law and Political Studies at the University of Otago, New Zealand.

Kjirste Coltham

Kjirste Coltham - Chief Information Officer

Kjirste joined MIB as Chief Information Office in February 2023. She brings proven IT experience in significant business and system transformation, software development lifecycle, process re-engineering and Production support gained through a career in Wealth Management, Banking, and Insurance.

Andrew Wilkinson

Andrew Wilkinson - Chief Claims Officer

Andrew leads MIB’s claims operation, which sees over 26,000 claims from victims of uninsured and hit-and-run drivers each year. Andrew joined us in 2023 after 25 years at Aviva, where he was the driving force in a successful campaign for personal injury reform, and most recently, as their Technical Claims Director.